Practice policies

Read our practice policies on these pages.


Accessibility statement for Mile Lane Surgery This accessibility statement applies to this website. This website is built on the default template provided by The practice can edit the website ... [continue] Accessibility

Confidentiality and medical records

From October 2007 the Practice will be uploading patient National Summary Care Records to the National Spine – this is an automatic process. Any patients who do not wish to ... [continue] Confidentiality and medical records


As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential data (PCD) ... [continue] Privacy

Violent or abusive behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour

Date published: 20th September, 2023
Date last updated: 21st September, 2023